Terms & Conditions

These Terms & Conditions ("Terms") apply to services provided by LMS FinTax ("LMS FinTax", "we", "us", "our") to the individual or business receiving them ("Client", "you"). They become binding when you accept a proposal or engagement letter from LMS FinTax or pay an LMS FinTax invoice. If a signed engagement letter conflicts with these Terms, the engagement letter prevails. Browsing this website does not create a client relationship.

About LMS FinTax

LMS FinTax (Bhuleshwar, Mumbai, Maharashtra 400002; support@lmsfintax.com) provides accounting, bookkeeping, GST, income-tax filing support and Virtual CFO services. The information on this website is general and factual and is not professional advice for your specific situation.

1. Fees and payment

• Fees, scope and timelines are set out in the proposal, engagement letter or invoice. GST is charged extra as applicable. Invoices are payable within 7 days of the invoice date unless agreed otherwise.
• Fees are for professional work, not for any particular outcome from a government authority.

2. Government fees and out-of-pocket costs

Government fees, late fees, interest, penalties, stamp duty and Digital Signature Certificate costs are payable by you, in advance where we pay them on your behalf. We will tell you the amount before paying. Any amount collected for this purpose but not paid to the authority will be refunded.

3. Cancellation and refunds

• You may cancel an engagement at any time by writing to support@lmsfintax.com.
• If you cancel before we have started work, we will refund the fee paid, less any non-recoverable third-party costs (such as payment-gateway charges, or government fees already paid).
• If you cancel after work has started, we will charge for the work done up to the date of cancellation and refund the balance, if any.
• Any refund due will be made within 15 working days of your cancellation request.

4. Inactive engagements

If an engagement cannot proceed for more than 30 days because we are waiting on documents, information, approvals (such as OTPs) or payment from you, we will send a written reminder. If there is no response within 15 days after the reminder, we may close the engagement. We will charge for work completed and refund any balance, and we will not be responsible for filings that could not be made because of the delay.

5. Scope of services

Our services are limited to the work described in the proposal, engagement letter or invoice. Unless stated otherwise, a routine filing (for example GSTR-1, GSTR-3B or an income-tax return) does not include responding to later notices, scrutiny or audits, representation before authorities, or appeals. We can quote separately for this work.

6. Your information and responsibilities

• You are responsible for giving us complete, accurate and timely information, documents and records. We rely on them and do not audit or independently verify them unless that is part of the agreed scope.
• We will tell you about any obvious error or inconsistency we notice. We will not knowingly record a false entry or file a return we know to be false.
• Clause 11 (Indemnity) sets out your responsibility for losses caused by false, incomplete or misleading information.

7. Deadlines

To meet a statutory due date, please provide complete information, documents and any required OTP or digital signature at least 72 hours before the due date. If information arrives later, we will make reasonable efforts to file on time but cannot guarantee it. Late fees, interest or penalties caused by information arriving late are payable by you.

8. Limitation of liability

• LMS FinTax is not liable for indirect or consequential losses, such as loss of profit, business or opportunity.
• Our total liability for all claims relating to a service is limited to the fees you paid for that service in the 12 months before the claim arose.
• These limits do not apply to liability for fraud, gross negligence, wilful misconduct, breach of confidentiality or breach of data-protection law, or to any liability that cannot be limited by law. Nothing in these Terms affects your rights under the Consumer Protection Act, 2019, where that Act applies.

9. Confidentiality and data protection

• We keep your information confidential and use it only to provide our services, unless disclosure is required by law or by a government authority.
• When we process personal data contained in your records (for example, details of your employees, customers or vendors), we do so on your instructions. You confirm that you are entitled to share that data with us. We apply reasonable security safeguards, as the Digital Personal Data Protection Act, 2023 requires, and will tell you without delay if we become aware of a personal data breach affecting your data, so that you can meet any obligation you have under the DPDP Act.
• How we handle personal data we collect directly (for example, website enquiries) is explained in our Privacy Policy.
• Client records are retained for the period stated in our Privacy Policy, or longer where tax or other laws require. Enquiry records are kept for the period stated in our Privacy Policy. We then delete them securely.

10. Events outside our control

Neither party is liable for delay or failure caused by events beyond its reasonable control, such as a prolonged outage of a government portal (GSTN, Income Tax e-filing, MCA21), a natural disaster or a government order. The affected party will tell the other promptly and resume performance as soon as possible. Where a portal is unavailable, we will file at the earliest opportunity, and will tell you about any available relief, such as due-date extensions.

11. Indemnity

You agree to compensate LMS FinTax for reasonable losses and costs (including reasonable legal fees) arising from third-party or regulatory claims to the extent they are caused by your breach of these Terms or by information you supplied that was false, incomplete or misleading.

12. General

• Severability: If any part of these Terms is held invalid, the rest remains in effect.
• Survival: Clauses 6, 8, 9 and 11 continue after the engagement ends.
• Governing law and jurisdiction: These Terms are governed by the laws of India. Subject to any right you have as a consumer to approach a consumer commission where you live or work, the courts at Mumbai, Maharashtra have exclusive jurisdiction.
• Changes: We may update these Terms. Changes do not affect engagements already accepted unless you agree.

Version 2.1. Last updated and effective: 12 October 2026. Questions about these Terms: support@lmsfintax.com, +91 9395489365.